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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

893

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

5 out of 5 Stars
Would Recommend

Thank you for all of your assistance and support Kelly and Deanna.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Another great experience with VU and Meghan!

5 out of 5 Stars
Would Recommend

Kelly Tolster(Tampa)is a professional and she assisted me all the way through with this easy process of refinancing my home.

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Photo submission from Rianna B.

Overall the process was seamless, the technology makes everything so much easier, and they know what they're doing. I would 100% recommend using VUHL.

5 out of 5 Stars
Would Recommend

I have never had such caring and loving people. Veterans United really is the best company I’ve ever dealt with in my life. They went out of their way to help me with every small detail. They never give up and always looked out for my family. To me they treated me like family would on their best day. Thank you Veterans United for hiring such great staff. Your people are great.

5 out of 5 Stars
Would Recommend

Thank all for all they done for the loan and for having our new home. Amen 🙏

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I strongly recommend Veterans United to any Veteran who wants to purchase a place to call home. The process is quick and easy.

5 out of 5 Stars
Would Recommend

This was my third home purchase with Veterans United. Each one was a great experience and working with VU staff made each purchase so easy. Today in these trying times and this last purchase was due to health reasons made it even more stressful. However Cindy and her staff in the Tampa FL office are so professional and easy to work with, they removed all the stress and made the purchase a pleasant experience.

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5 out of 5 Stars
Would Recommend

Getting the initial pre-approved loan was so easy!! I couldn’t believe how easy it was and Meghan Kopka was such a kind person who assisted me throughout this process. The entire process was smooth and moved along quickly. I would definitely recommend this company over any other, as well as Megan.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The whole team left me breathless. They were always there, guiding me from the beginning all the way to the end. I’ve never worked with suck professional team like this. I salute the whole team.

5 out of 5 Stars
Would Recommend
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

5 out of 5 Stars
Would Recommend

As I related in this review, and another under "Google," Ms. Cindy Tolster and her fellow co-workers still operate and carry out all assigned duties (and more) with expert precision and they are always there, even after "normal duty hours," to be of assistance! if today's society function as well as Ms. Cindy Tolster, as well as her team, and others associated with Veteran's United, this Great Nation of ours would not be experiencing the difficulties we are all encountering! However, bottom line upfront, Ms. Cindy Tolster deserves a well-earned salute and if a remake is ever made of the song "R E S P E C T" it would be dedicated to Ms. Cindy Tolster! On the behalf of numerous other Veterans, thank you for a job well done - Hoorah!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole process is great. I am a huge fan of only dealing with one person the entire time and everything just goes so smoothly. This is not my first, nor last, time using VU

5 out of 5 Stars
Would Recommend

everyone on Kellys team was always very professional and helpful with all our questions.

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See all 893 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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