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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

315

Total Customer Reviews

100%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
295
4
17
3
3
2
0
1
0

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5 out of 5 Stars
Would Recommend

Veterans homebuyers was wonderful, I would greatly refer the company to friends and family

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy T.

Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Veterans United is definitely the way to go if you need great, experienced, knowledgeable and wonderful people to help you with your home loan process. 10's across the board.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Yes, I would recommend Veterans too anybody I know.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

When I mentioned to other fellow veterans that I was in the market of selling my current home and looking to upgrade in to a bigger home, I was highly encourage to contact Veterans United. Once I met with Kelly and started the process of selling before buying, my house was sold within 8 days and 15 days after closing on my sold house I closed on my new home with the help of Kelly from Veterans United in Tampa , FL. I am very satisfied with all her help and the process I went through with Veterans United.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Veterans United treated us like family. They are my other military family.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Veterans United is the way to go for every veteran they are quick prompt polite very informative make the journey very easy highly recommend it

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

From beginning to end during the whole loan process I was treated with dignity and respect. Cindy was very helpful.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Home buying is definitely like a roller coaster ride but we couldn’t ask for a better team to help us through

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Kelly Tolster was outstanding. She was quick to reply to my many questions and always kept me in the loop and helped me understand things better ! Loved her !!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Kelly Tolster was by far the best loan officer we've worked with in the home buying process. This was our first experience with Veterans United, and Kelly's outstanding reviews was what brought us to Veterans United in Tampa. Kelly did not disappoint!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Your website could use some improvements, there were times I had difficulties uploading time sensitive documents. Not often but enough to be a concern for me because I was working on my loan from the other side of the world in a completely different time zone from my loan specialist.

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

I’ve heard of a lots of horror stories

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

The survey email requesting this is stupid. The would recommend and would not recommend links arrive at the same page. VU was great overall, I am very pleased.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Awsome experience

Loan Officer: Kelly Tolster

NMLS# 420363

2.5 out of 5 Stars
Would Recommend

Our first time was outstanding a 10, but the refi was a whole different experience for us. Communication was not great.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Kelly Tolster at Veteran United, was truly very professional, knowledgeable, and always available throughout my loan process. After hurricane Irma destroyed our home and took the lives of our Australia Sheppard and little 2 pound Chihuahua! Me and my family we're lost. We took our Australia Sheppard and 2 pound Chihuahua " MINNY MOO "TO Anderson MCQUEEN funeral home. AS MY WIFE was in tears!!! As she pulled over a nightgown over " CAKIE " Australia Sheppard. I placed little MINNY MOO next to CAKIE heart within the nightgown and they were cremated together...I know our beloved pets crossed over to "Rainbow Bridge "... We settled with our insurance company people's trust and my wife wanted to move back to Indiana her hometown where she grew up. We left FLORIDA November 15th and bought a home. We moved back to FLORIDA February 28th. My wife realize her small hometown is not the same as she knew it from when she grew up as a child. I had several realtor companies buying for my business to look for a home for us when we decided to relocate back to FLORIDA, my hometown!!!I am a military veteran and from the moment we met Kelly Tolster with Veteran United. After hurricane Irma, the lost of our beloved pets And my Family's world turn upside down!Kelly Tolster was so compassionate, caring we felt in our hearts GOD gave Kelly to us! So thank you Kelly Tolster !!!ME and my family finally HAVE a beautiful home. We are still hurting from a love so greatly lost but now our lives are getting back to normal since September 12th hurricane Irma. Kelly Tolster at Veteran United was so compassionate, sincere and truly is an asset to veteran United!!! GOD BLESS YOU Kelly and THANK YOU SO MUCH FOR EVERYTHING and making OUR loan process so simple. Thank you Veterans United for having someone so talented, knowledgeable, compassionate and beautiful on your team. GOD BLESS US ALL!!! THANKFULLY, RESPECTFULLY, THE LEE FAMILY. SGT. UNITED STATES ARMY...AIRBORNE!!!! THANKS KELLY TOLSTER, YOU ARE TRULY GIFTED AT WHAT YOU DO! AND SPECIAL!!!!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

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See all 315 unedited, unfiltered reviews from Veterans United of Tampa, Florida customers who completed our post-closing satisfaction survey.

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3686 West Gandy Boulevard, Tampa, FL 33611
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.