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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

348

Total Customer Reviews

100%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
284
4
54
3
8
2
2
1
0

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Showing all 348 reviews

4.5 out of 5 Stars
Would Recommend

I was very pleased with the entire loan process which didn’t require me to visit Veteran’s office location. Kelly done an excellent job in keeping my informed about the loan status and always available to take my calls or reply back to any questions I sent via email.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Veterans United is, by far, one of the best home financing company that is out there to help us (THE VETERANS) obtain a property of our own, and to guide us through those bumps on the road that we encounter on our way to purchase a place that we can call HOME. Thanks again VU, and thank you Ms. Kelly Tolster for making this dream a reality.Respectfully,

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

To my fellow Veterans,I am a 100% disabled vet. This is the second time I purchased a home and used Veterans United. I will use no other lender than VU. They make the process of purchasing a new home a breeze. They are very professional, truly care about veterans, go above and beyond through the entire loan process. I cannot say enough great things about Veterans United!

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

This was my first home purchase, and I was so thankful to be working with Veterans United. They were very patient and explained the process to me, and what to expect. I would definitely recommend their services and am so happy that I worked with them. I am an Air Force Veteran and so thankful for having this benefit available.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

I would suggest all Veterans to go through Veterans United with Meghan and her team. You will not be sorry.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Very easy, from start to finish.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

I had been working with Quicken for our loan. However, Veteran's United was able to offer me a better rate and lower closing costs, while still being able to close our loan on time. Our loan officer was straightforward, honest, and very knowledgeable and responsive. Quicken, on the other hand, did not seem to be very knowledgable about our state rules and on several occasions, I had to correct them. Even with transferring our business with less than a week from closing, we were still able to close our loan on time.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to all my fellow veterans!

Loan Officer: Kelly Tolster

NMLS# 420363

3.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy T.

Veterans United is a great organization to work with. They were able to explain the VA mortgage process and help get me signed up for homeowners insurance. Being my first home purchase, they took the time to answer my questions and give me a sense of peace about my purchase. Thanks!

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Thank you to Meghan Tolster for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. With the right information from our Loan Officer, I felt that we have made a wise decision! If you are in the Tampa area I would highly recommend Meghan to any Veteran in the homebuying market. I was working with another lender and felt the need to get a second quote and immediately felt that working with VU was the right choice. From the minute I decided to work with VU, I received Meghan's undivided attention, professional advice, expeditious service, responsiveness and simply knowledgable at every turn of the loan. I've purchased homes in the past but I'd put Meghan at the top of her class and my only choice if ever in the market again. Additionally, I was very impressed with the step by step processing on the Veterans United website. It was very helpful in knowing what the next step was or what step my loan was at.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Words can not describe nor can it do Veterans United justice when it comes to purchasing a home. The experience my wife and I had was flawless. Thank you!

Loan Officer: Meghan Tolster

NMLS# 845777

4 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Veterans United Home loans is the place to go for all your VA home loan needs. Professional and knowledgable in both the home buying process and VA loans. I was thankful for how stream line the process was in what is considered a big financial decision. My loan officer Meghan did an amazing job. To both the company and Meghan, thank you. I am truly grateful. Thanks!

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

To all fellow veterans stop looking this is your loaning institution where they can make your dream come true like ours .If you just so happen to get Cindy tolster that’s a formula for a home run

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Very quick and understanding company. They will make the process as pleasant as possible. We are lucky to have them help us.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

It really is difficult to find words to describe the level of competence and initiative that Meghan Tolster provided throughout the entire process from start to finish. I can't think of any instance where I had more confidence in someone acting on my behalf. Not only did Meghan provided a timely and extremely thorough loan process, she also reeled me back in when other mortgage lenders tried to woo me with deceiving information. This is not a bloated review for a friend, this is a review from a demanding jarhead with an unusually high expectation from people. Absolute top notch in job knowledge and competence and I am going out of my way to recommend her to anyone who will listen.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

I'm really glad my husband decided to make the drive to Tampa to speak to someone instead of over the phone. He met Cindy Tolster & began our journey to owning a home in Florida. Throughout the whole process, she was our beacon of light. When we would get fustrated, all it took was a quick phone call or text, let her know what was going on.(real or imagined!), and she would explain what needed to be done, or tell us it was all ok.She was just as excited as us the day we closed. From John & Michele Costanzo, Thank You Cindy!

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

none

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Any vet out there looking to refinance your mortgage whether you are moving from an FHA, conventional, or Va to Va. Do not go look any further than Veterans United Home Loans! You will not regret the experience. They will give it to you straight just like you had in the military. I had read a few not so great reviews from other states but I had the pleasure of working with the Tampa branch and does not get any better. I am sure other branches are just as professional so please shop around and do not sleep on Veterans United, you will not regret it. They have a class A digital process that is very impressive. Cindy and Kelly Tolster are as good as it gets! Any question you have no matter how how small or big they will happily answer with a comfort level that will leave you knowing you are in good hands.

Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
Would Recommend

Other than the two issues mentioned above, I had an excellent experience with Meghan and Veterans United.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

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See all 348 unedited, unfiltered reviews from Veterans United of Tampa, Florida customers who completed our post-closing satisfaction survey.

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- or visit us at -
3686 West Gandy Boulevard, Tampa, FL 33611
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.