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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

804

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

You should be proud of the support you provide to our vets. Tampa is a very tough market with many sellers not taking va loans. But your persistence and dedication made it happen.

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Highly recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

The team was so easy to work with. We felt supported, listened to, and in good hands the whole time. The process was made so much easier by working with them!

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend
Photo submission from Vincent D.

Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Great company to work with , and very fair knowledgeable.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

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Experience first-hand why 682 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

It really help active Duty and veterans

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

We would not have or VA Loan if it was not for Meghan and staff.

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Our family has worked with Cindy Tolster and Veterans United on three occasions, all were exceptional and I cannot recommend her enough! She always goes the extra mile, and her knowledge on the process is the best there is.

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

they are Great and easy to work with

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

From start to finish, we were not only met with professionalism and timely support, but welcomed like Family. We’d recommend Veterans United Home Loans to anyone, in fact, we already have to friends that are closing soon.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

It's a scary process for a first time home buyer, but Kelly was there every step of the way and was very reassuring. Thank you so much Kelly!

Loan Officer: Kelly Tolster

NMLS# 420363

Ready to see for yourself?

Experience first-hand why 682 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United made the home buying process pleasant.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

Loan Officer: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

The easiest, simplest mortgage loan we have ever done. The website portal was easy to understand and was user friendly.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

We appreciate very much Cindy helping us achieve our goals each time we’ve done this with VUFL. Thank you!

Branch Manager: Cindy Tolster

NMLS# 455905

1.5 out of 5 Stars

It was definitely not a good situation and I think you could have done more to fix your mistake!

Response from Veterans United

Hi Kenneth, thank you for sharing this honest review and for connecting with our client advocate team. We apologize that our service did not provide the experience you nor we expect throughout the process. Your comments and conversations with our client advocate team will help guide and ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

More Reviews

See all 804 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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