Skip to Content

Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

279

Total Customer Reviews

100%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
259
4
17
3
3
2
0
1
0

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 279 reviews

5 out of 5 Stars
Would Recommend

Cindy did the impossible. Thank you so so much.

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Kelly Tolster was by far the best loan officer we've worked with in the home buying process. This was our first experience with Veterans United, and Kelly's outstanding reviews was what brought us to Veterans United in Tampa. Kelly did not disappoint!

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Smooth process

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

It was a smooth process. Cindy Tolster and her team went above and beyond to help me. Wonderful.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Overall just a great experience. I’ve heard so many nightmare stories from friends and family, which we never experienced with VU.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

We were first time home buyers and did not know how the process worked until we were referred by our realtor to Veterans United Home Loans. Their customer service is outstanding. At no time were we waiting to hear from them -- they are really prompt and friendly and helped us achieve our dreams of home ownership.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Your website could use some improvements, there were times I had difficulties uploading time sensitive documents. Not often but enough to be a concern for me because I was working on my loan from the other side of the world in a completely different time zone from my loan specialist.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loved Megan and the whole team would recommend them to my family and friends.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

I’ve heard of a lots of horror stories

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

The survey email requesting this is stupid. The would recommend and would not recommend links arrive at the same page. VU was great overall, I am very pleased.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Awsome experience

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Working with Kelly Tolster was like working with a family member.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Mrs.Cindy Tolster was very prompt and efficient in handling my loan process needs.She did a very extra ordinary job in guiding me throughout this loan,would recommend her ten times.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

My broker was quite polite and courteous. I enjoyed how helpful she was in answering any and all of my questions that I needed.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

2.5 out of 5 Stars
Would Recommend

Our first time was outstanding a 10, but the refi was a whole different experience for us. Communication was not great.

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Cindy rooster was excellent. She did a fabulous job.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Kelly Tolster at Veteran United, was truly very professional, knowledgeable, and always available throughout my loan process. After hurricane Irma destroyed our home and took the lives of our Australia Sheppard and little 2 pound Chihuahua! Me and my family we're lost. We took our Australia Sheppard and 2 pound Chihuahua " MINNY MOO "TO Anderson MCQUEEN funeral home. AS MY WIFE was in tears!!! As she pulled over a nightgown over " CAKIE " Australia Sheppard. I placed little MINNY MOO next to CAKIE heart within the nightgown and they were cremated together...I know our beloved pets crossed over to "Rainbow Bridge "... We settled with our insurance company people's trust and my wife wanted to move back to Indiana her hometown where she grew up. We left FLORIDA November 15th and bought a home. We moved back to FLORIDA February 28th. My wife realize her small hometown is not the same as she knew it from when she grew up as a child. I had several realtor companies buying for my business to look for a home for us when we decided to relocate back to FLORIDA, my hometown!!!I am a military veteran and from the moment we met Kelly Tolster with Veteran United. After hurricane Irma, the lost of our beloved pets And my Family's world turn upside down!Kelly Tolster was so compassionate, caring we felt in our hearts GOD gave Kelly to us! So thank you Kelly Tolster !!!ME and my family finally HAVE a beautiful home. We are still hurting from a love so greatly lost but now our lives are getting back to normal since September 12th hurricane Irma. Kelly Tolster at Veteran United was so compassionate, sincere and truly is an asset to veteran United!!! GOD BLESS YOU Kelly and THANK YOU SO MUCH FOR EVERYTHING and making OUR loan process so simple. Thank you Veterans United for having someone so talented, knowledgeable, compassionate and beautiful on your team. GOD BLESS US ALL!!! THANKFULLY, RESPECTFULLY, THE LEE FAMILY. SGT. UNITED STATES ARMY...AIRBORNE!!!! THANKS KELLY TOLSTER, YOU ARE TRULY GIFTED AT WHAT YOU DO! AND SPECIAL!!!!

Loan Officer: Kelly Tolster

NMLS# 420363

Start your journey today!

Let’s Go!

See all 279 unedited, unfiltered reviews from Veterans United of Tampa, Florida customers who completed our post-closing satisfaction survey.

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

Get Started Online

Back to Top

Speak with a Home Loan Specialist today
- or visit us at -
3686 West Gandy Boulevard, Tampa, FL 33611
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.