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Veterans United Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
369 reviews
756 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 369 Army service member reviews

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Working with Kelly's team was just seamless. Not my first purchase with her. Thank you,Carlos

5 out of 5 Stars

Kelly Tolster was fantastic. She walked me through the entire process. I would definitely recommend Veteran United to friends and family. I was preapproved by another Lender prior to calling Veteran United and I did not receive the attention that I received from Kelly. She was so kind and very professional.

5 out of 5 Stars

Meghan was truly exceptional from beginning to end throughout our entire loan process and through closing. She was consistently engaged, responsive, knowledgeable, and supportive every step of the way. No question ever went unanswered, and she made what could have been a stressful process feel smooth and manageable. Her communication, professionalism, and dedication were outstanding. We are incredibly grateful for her guidance and highly recommend Meghan to anyone looking for an amazing loan officer.

5 out of 5 Stars
Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

5 out of 5 Stars

I had an excellent experience working with my loan specialist by the name of Kelly Tolster; the whole team at Veterans United was great. They were patient, knowledgeable, and always willing to explain every step clearly. I never felt rushed or confused, and they made the entire process smooth and stress‑free. Their professionalism and kindness truly stood out. I’m very grateful for their help and would highly recommend them to anyone going through the VA loan process.

5 out of 5 Stars
5 out of 5 Stars

Kelly was super easy to work with and guided me through the entire process.

5 out of 5 Stars

Meghan was amazing from the very beginning to the very end she walked me through the process, very professional, very courteous and I would definitely recommend her and once again, thank Meghan thank you Veterans United team

5 out of 5 Stars

Kelly was great to work with very knowledgeable and her communication was great..Made the process so much easier for us.We highly recommend working with her if your looking for a V A loan..

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5 out of 5 Stars

Kelly Tolster is fantastic to work with. I have done multiple loans with VU. Always consistently great service.

4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I would absolutely recommend Veterans United to re/finance their home loans. As the name applies they truly do have the best interests of the veteran in mind.

5 out of 5 Stars
4.5 out of 5 Stars
Photo submission from Rianna B.

Overall the process was seamless, the technology makes everything so much easier, and they know what they're doing. I would 100% recommend using VUHL.

5 out of 5 Stars

I had an outstanding experience working with Kelly at Veterans United. She was Incredibly responsive, knowledgeable, and friendly throughout the entire process. Kelly made what could have been a stressful experience feel smooth and straightforward. Her professionalism, genuine care and patience with this old veteran truly stand out. I highly recommend Kelly to anyone looking for a dedicated mortgage professional who goes above and beyond.

5 out of 5 Stars

Everything about Veterans United was great

3.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Everyone was amazing, especially meghan and deanna. very polite, very efficient. Would recommend to fellow veterans

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Experience first-hand why 835 homeowners give us a perfect score!

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5 out of 5 Stars

Very easy and smooth always kept in the loop and notified when any forms or review of paperwork was required by me. My local loan officer and her team were Great. Deanna was outstanding as well.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The pre approval process and the final closing was very easy, with no stress.

5 out of 5 Stars

The found my entire loan process to be smooth, quick, persistent, precise, and was handled with extremely professionalism. My team with Meghan K. leading the way enabled me and my family to find the very best thing in life- a dream home. Without her and the expert assistance I received this wouldn't of been possible. Thank you so so much Meghan! Great job!

5 out of 5 Stars
Photo submission from Nino N.

Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.

5 out of 5 Stars

From start to finish, my experience with Veterans United Home Loans was nothing short of outstanding. As a veteran navigating the homebuying process, I truly appreciated the way the entire team went above and beyond to make the journey smooth, transparent, and stress-free.Every step was clearly communicated, timelines were met without surprises, and I always felt like a priority—not just another file in the system. From Meghan Kopka, my exceptional loan officer, to Michel, my dedicated Home Buying Concierge, everyone I worked with demonstrated professionalism, compassion, and a deep understanding of the unique needs of veterans.Veterans United isn't just a lender—they’re a mission-driven team who truly honors those who serve. Their commitment to service, integrity, and customer care is second to none. I proudly give them a 10 out of 10 and would recommend Veterans United to any fellow veteran looking to buy a home with confidence.Calvin

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Meghan and Veteran United are great to work with. Provide the best rates and simplify the mortgage experience so anyone can understand. The whole team is quick efficient, and deliver on their promises.

4.5 out of 5 Stars
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