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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

359

Total Customer Reviews

100%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
293
4
56
3
8
2
2
1
0

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5 out of 5 Stars
Would Recommend

Great experience overall. I would recommend using Kelly, she was incredibly helpful. Above and beyond standard loan specialist. Walked me through every step of the way. Never lost patience with all of my first time buyer questions. She was great!!

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Thank you to Meghan Tolster for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. With the right information from our Loan Officer, I felt that we have made a wise decision! If you are in the Tampa area I would highly recommend Meghan to any Veteran in the homebuying market. I was working with another lender and felt the need to get a second quote and immediately felt that working with VU was the right choice. From the minute I decided to work with VU, I received Meghan's undivided attention, professional advice, expeditious service, responsiveness and simply knowledgable at every turn of the loan. I've purchased homes in the past but I'd put Meghan at the top of her class and my only choice if ever in the market again. Additionally, I was very impressed with the step by step processing on the Veterans United website. It was very helpful in knowing what the next step was or what step my loan was at.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

It really is difficult to find words to describe the level of competence and initiative that Meghan Tolster provided throughout the entire process from start to finish. I can't think of any instance where I had more confidence in someone acting on my behalf. Not only did Meghan provided a timely and extremely thorough loan process, she also reeled me back in when other mortgage lenders tried to woo me with deceiving information. This is not a bloated review for a friend, this is a review from a demanding jarhead with an unusually high expectation from people. Absolute top notch in job knowledge and competence and I am going out of my way to recommend her to anyone who will listen.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

I'm really glad my husband decided to make the drive to Tampa to speak to someone instead of over the phone. He met Cindy Tolster & began our journey to owning a home in Florida. Throughout the whole process, she was our beacon of light. When we would get fustrated, all it took was a quick phone call or text, let her know what was going on.(real or imagined!), and she would explain what needed to be done, or tell us it was all ok.She was just as excited as us the day we closed. From John & Michele Costanzo, Thank You Cindy!

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Cindy Tolster was very professional, friendly, and knowledgeable. She made our first time home buying experience very easy and stress free. We will definitely seek to use her wonderful advice and services in the future.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Veterans United has a great approach towards making the process quick, easy and a simple way of signing without having to go to an office. Everything is handled electronically by uploading documents required or signing forms all at their secure site. Meghan Ian officer was a great experience as she is very knowledge and took the time to review and explain documents required during the process. Meghan was very quick to return calls.They kept me informed of when it would be sent to the underwriter and when underwriter received the package for review. Meghan had all they needed so just updates were required and loan was approved. They also have videos on the site to explain the process all the way to Clear to close.I strongly recommend Veterans United because of their professionalism, prompt, and easy process and service.

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Very straight and to the point. The banks wanted extra things stating it was what the VA required. However with Veterans United things are straight to the point which most veterans like.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Smooth process

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Cindy rooster was excellent. She did a fabulous job.

Branch Manager: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
Would Recommend

Great experience considering we were in a whole other state!

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

I don’t have any xoerirnce with other home loans, but VU was pretty easy.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Very easy and convenient to use with the website to upload documents

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

4 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

I can't express enough how much love what VUHL did for my family. I definitely be passing on Cindy's card to my friends and family. She is absolutely the best.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Was amazing, thank you.

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

This was a very simple process and I always received timely answers to any questions I had.

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

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3686 West Gandy Boulevard, Tampa, FL 33611
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.