Wow, what a fantastic experience with Meghan Kopka and the Veterans United Team! From start to finish, Meghan was in touch and working hard to keep me informed on our loan. Meghan and VU helped get my rate down to where I wanted it to be, and I truly appreciated their conservative approach to cost estimation… no surprises on closing day! 10/10, would and will work with them again. Thank you!
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Cindy is the only reason I was able to finally close on a house. She is 100 percent available and ALWAYS makes you feel like she is here to help you and she is always rooting for you. I had worked with several other lenders before Cindy that seemed to not care and I had almost given up. I recommend Cindy to ANYBODY that wants to know what they need to do to get into a home. She does no run-arounds and is straight forward with you. I could not be more thankful for Cindy.
Veterans United will hold your hand through this entire home buying journey.
They have an experienced network ready to assist you in all aspects of this process. You never feel alone and there is always someone there to answer your questions.
I highly recommend Veterans United to any and all Veterans looking for a Home Loan.
If it wasn’t for Cindy and her entire team, including Kyle, I would be disgusted to be back with Veterans United. I think the world of Cindy and she is the best of the best at what she does and I do not have one negative thing to say about her or any of her team throughout the entire process. What I am saddened with, is that I have had 2 loans transferred from VU in the last month. The first one I understand, but my very first order of business with the new purchase, is a letter from VU saying that my loan is already being transferred. VU stuck out to me from their customer service, and Cindy and her team have always went above and beyond to compliment that. The first transfer has been a disaster. I was extremely excited to deal with VU again and have many of my questions about my Mortgage answered. I understand that transfers are going to happen and get it, but less than 2 weeks after closing, that’s how I am greeted as being a repeat borrower from VU. I’m aware that more often than not, a transfer of this loan is likely, but as my first letter so close to closing I was sickened. Cindy and her team, excellent as always. The rest of VU have just lost another borrower, and I’ll be sure to never refer anybody else to this company.
The process and personnel that you will work with will be at the top of there game to make sure that it is as flawless as possible. Very responsive in a timely matter with any question you might have or concerns. Simple to navigate “to do” list along with reviewing of documents before signing. Every process was reviewed and signed using my IPhone with the exception of signing the final paperwork with the lawyer.
