Highly communicitave and competent team. Everything step was simplified by the Veteran's United App.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,
Response from Veterans United
Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.
That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.
If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.
Sincerely,
Claire S., Client Relations Manager
I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU
Very grateful to everybody that stepped forward to help me obtain my freedom from living with relatives and be able to find a home for me and pnut.. again, thank you all... hank , my realtor ,also went out of his way to help me in anyway possible..Thank You all..!!!!!!
My mortgage process was smooth and easy, very little delay. My Refi encountered a very long and tedious issue with the title company and judgements for places I never lived, with names that didn't even match mine. Keep in mind, I just finished an entire mortgage and home sale less than 7 months ago with the same title and mortgage company. It took nearly 2 months to get them resolved, with VU unable to provide any information at all about progress.In the end, we succeeded and it was smooth sailing once the title issue was resolved. Clearly they need better title companies or a team of specialists to review erroneous judgement claims. My "locked in rate" was days away from expiry when they finally closed.I will continue to use VU, but this last round of experiences did put a damper on my enthusiasm.
Most amazing human beings I have ever worked with.
They walk you through the entire process
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Could not be more satisfied with how prompt, professional, and down to earth Tim and his team have been through the entire home loan approval process.
Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.
Exceptional service. Veterans united has truly made our home buying experience stress free. With constant updates and resources to people the listen and deliver. I would 100% recommend to anyone who is looking to buy. Thank you Veterans United!
Will and his team did a phenomenal job from start to end. They made the entire process very easy and straight forward which made the buying process stress free which was a huge plus for me and my wife who have very busy schedules.Great job to Will and his team we really appreciate all of their hard work!!
Jeremiah
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Jordan and Kelli and everyone else involved was amazing! They talked us through the entire process and made sure we got the best apr locked in. They were the best team and when it’s time we will use Veterans United again. Thank you!
Very easy to work with.
Brandon and his team were great. They kept me informed throughout the process and were always available to answer my questions. Bring a first time home buyer, I had lots of them .... And my wife and I loved the gift box that was sent when we closed on our house. I would DEFINITELY recommend them
Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!
Stay calm and just let the process work it will be over sooner than you think
