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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
8,777 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 8,777 reviews from Kentucky

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5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Amanda went above and beyond in the purchase of my new home as I was buying and traveling from another state. If you want excellent service then make sure you contact Amanda.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Nate and Wes were prompt, professional and attentive throughout the entire process. They responsive and timely to any questions or concerns we had. They patiently explained the entire process in understandable language.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

I am really and totally thankful for Veterans United. I really can’t put into words how much I appreciate Veterans United in their support and assistance in my home loan.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Alberto and his team have been there twice for my family and have always knocked it out of the park.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

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Experience first-hand why 359,249 homeowners give us a perfect score!

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5 out of 5 Stars

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars

Very helpful team lead by Janeanne Stephens made the entire home shopping, buying and closing easy.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

VU takes the time to understand a veteran’s needs and provide the right product at a fair price. The team is professional, honest, and courteous. They have earned my business!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

Ready to see for yourself?

Experience first-hand why 359,249 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

4.5 out of 5 Stars

The process was very smooth. The team that assisted me was very patient with us as we were in no huge rush to get the refinance complete. Closing costs actually came back cheaper than originally thought. We got an excellent interest rate with no points. My Team was very responsive to questions and helped make the process a very pleasant one overall.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars

There were some delays (mostly on my end but something I would like to advocate for) in terms of getting information as it was sent to just email rather than a text or phone call...Just for future would recommend maybe confirming best contact method. I had an issue with my email notifications which was a huge part of it on my end to. But overall I very much appreciate the teams effort and expertise.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

It was fantastic

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

This is my 3rd time working with VU and hands down still the best company I have worked with. It is nice that they understand VA loans and I don’t have to explain things to them like I did with other companies.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

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