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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
37,251 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 37,251 reviews from Florida

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4.5 out of 5 Stars

Everyone was amazing and I will definitely recommend veterans united to anyone who ask. My only somewhat issue was the first person I spoke to was Dane and he was great but somewhere along the line I was switched to Jake and he was great but it was kinda confusing especially when you’re getting use to and comfortable talking with someone and then they kind of pass you off to someone.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars

the people at VU were great but as soon as I got my approval letter, I was bombarded with calls from companies that wanted me to refinance my (then) current mortgage. Then I realized that VU share's my data with 3rd party companies and that pissed me off.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Chris, Amanda, Josh, Cooper and the entire Veterans United Team are Outstanding and very Respectful of Veterans

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

The process was smooth and organized. The online platform was helpful to organize, upload, and view documents.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

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5 out of 5 Stars

I have received excellent assistance from Josh and his team. Many thanks for their help.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Thank you Lacy Osborn, Donnie, Bobbi, and the host of other team members. I APPRECIATE all of you for your efforts, knowledge and professionalism thru out this journey. For the purchase of my 1st home. You guys are the best in my most humble opinion.... again Thank you!!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Chris Lippmann was very helpful. He made sure all my questions were answered and provided outstanding service.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

4.5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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Experience first-hand why 354,299 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Josh was amazing! Was able to close in less than 30 days and that was with thanksgiving holiday in between!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

4.5 out of 5 Stars

Our loan officer, Mike Quinn, was absolutely great.
There were a few little snags with underwriting, but, they were taken care of promptly.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Great service 👏

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Unbelievably fast and easy going the entire process was with Veterans United.
Everyone worked together as a team to make my first time home purchase possible.
From the moment I was pre-approved to the very end at closing, Jeffrey first called me that I had been pre approved, immediately afterwards Eric in the lending department contacted me introducing himself and advising me that he will try his best on getting the numbers right for me with soon after the numbers came in Eric then introduced me to Justin with Underwriting who had all my questions answered and he notified me whenever he had documentation that needed signatures by using the Veterans United App which made everything so easy.
Lastly but one who was there from the beginning till the end was Kaylyn with home buying concierge. Kaylyn extended her kindness to me with authenticity and thoughtfulness. And with that said everyone at Veterans United were so welcoming and in one month I had been approved for the loan and a closing date.
Do not feel intimidated by your credit score because there’s people at Veterans United who Rock and will make it possible for you to own a home as was my experience.
And now l am in my dream home still trying to believe that I was approved and now a home owner.
Thank you and I’m forever grateful for everyone at Veterans United Family.
P.S Eric, Justin, Jeffrey and Kaylyn the welcome home package 📦 arrived. You guys rocked!
Merry Christmas
God Bless

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Lucky to have veterans united very easy to work with

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

for sure! Anyone I know who’s moving or thinking about a VA loan, I’ll point them straight to you. You’ve been amazing throughout this whole process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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