Honestly, remove the "super duper secure" line when asking people to verify their identity when using the app... It's embarrassingly childish (at least to me)
They asked for the same information over and over again causing extreme stress to an already stressful process. Some of the staff supporting us were very helpful, others would not return our calls and appeared to be very disorganized. This led to our having little confidence in the organization.If we had any choice, I would have changed lenders, but we would have lost the house we were trying to purchase, so we were stuck
Veterans united and the team that worked with us we’re very helpful and very resourceful. They took the stress out of everything and we’re always there. If we had any questions I couldn’t recommend them more.
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
Joe Koetting and his team were absolutely amazing. They made our first time home buying experience so smooth and enjoyable. Joe went out of his way to answer all our many questions promptly and took his time to explain everything about home buying to us, was available any time we needed, and was simply a pleasure to work with. We switched from a different lender to VU just because of the amazing customer service. We are very appreciative of the entire VU team.
I would highly recommend Veterans United for your home mortgage needs. Amy & Jeffery were wonderful to work with throughout the process. I cannot say enough good things about them. They were there for my husband and I every step of the way to answer questions and help make the buying experience stress free.
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Great team, very responsive and professional. The team went above and beyond at every step.
Homeowners at 20!
John Parker and his whole team did a amazing job each person I spoke to was very knowledgeable,patient and kind we found a beautiful home 🏡 in Kansas we never experienced such wonderful services as a military family we will definitely Recommend venteran united they live up to there name💯💯💯💯💯💯💯
Michelle, Kaylyn, Sarah and the rest of the team were amazing! Every question was answered quickly, communication was constant and easy, the process could not have been more efficient!
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Casey and his team made everything so very easy. They answered all my questions in a timely manner, and kept me informed of everything so no surprises.
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
Every member of the team was patient and kind and assisted with whatever needs we had.
