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Tampa, FL Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
980 reviews
353 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 980 unfiltered reviews

Starting on Page 33 of 33. Return to Page 1

5 out of 5 Stars
headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

4 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 420363

5 out of 5 Stars
headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

3.5 out of 5 Stars

My loan officer and local office people were 10, 10 and 10. The problems came when the non-local people waited until the last minute to verify information and say oh we need this resigned. The sadly it began a phone tag with leaving vague messages.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars

I was not able to get a VA loan because I bought a foreclosure and we could not get the addendum signed. However, they made sure I was able to get a loan with a down payment I could afford.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Very professional

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

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5 out of 5 Stars

Friendly and easy

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

VU is a great and concerned organization which goes all the way for veterans and families , I'm pleased we have a organization as this which really proves by actually doing, fulfilling everything they say and represent. Thank God and Thank You VU

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Absolutely awesome! Kelly Tolster was great! Every step of the way she kept us informed and happy.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

I was deployed to Japan for the entire process up until the closing date and everything went smoothly. The process couldn't have gone better.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

I have and will continue to recommend VU to friends and family.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

4.5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

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See all 980 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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