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Tampa, FL Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
974 reviews
648 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 974 unfiltered reviews

Starting on Page 28 of 33. Return to Page 1

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5 out of 5 Stars

I would most definitely recommend because of the timely and thorough assistance I received.

5 out of 5 Stars

This was a very simple process and I always received timely answers to any questions I had.

5 out of 5 Stars

Very knowledgeable and conscientious

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5 out of 5 Stars
5 out of 5 Stars

Cindy was absolutely awesome! Very attentive to my needs, concerns and questions throughout the entire loan process. Never too busy to take a call or return it immediately. Explained in detail every step of the way. Many thanks to Cindy for making my home loan experience painless, with the end results being positively delightful!!!

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5 out of 5 Stars

Everything dealing with my refinance was extremely simple and smooth. The only downfall to my experience was when I got to the point of the process where I was transferred to the titling company, was basing a vacation around the closing of my home. I was told the day before I was to leave that my info could not be retrieved due to system error. Could have been avoided if the items were printed out prior to my appointment and not attempted 1.5 hours before.

5 out of 5 Stars

I was kept informed throughout the process, so I knew exactly what to expect. There was no worrying about anything. I was very confident.

5 out of 5 Stars

Quick, easy, and efficient.

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5 out of 5 Stars

Kelly was outstanding, flawless at what she does. will absolutely recommend to everyone. will definitely use again for another home purchase.

5 out of 5 Stars

Meghan was incredibly, she took her time explaining things to me so that I would understand them. No matter how many times, I called or e-mail she always found a way to put me at ease.

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5 out of 5 Stars
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5 out of 5 Stars

I would have given the experience an overall rating of eleven if there was one.

5 out of 5 Stars

I am 100% satisfied with the service and the help I received during my loan process from beginning to end The staff was very professional and confident throughout the entire processI will highly recommend them to my friends

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