It really is difficult to find words to describe the level of competence and initiative that Meghan Tolster provided throughout the entire process from start to finish. I can't think of any instance where I had more confidence in someone acting on my behalf. Not only did Meghan provided a timely and extremely thorough loan process, she also reeled me back in when other mortgage lenders tried to woo me with deceiving information. This is not a bloated review for a friend, this is a review from a demanding jarhead with an unusually high expectation from people. Absolute top notch in job knowledge and competence and I am going out of my way to recommend her to anyone who will listen.
I'm really glad my husband decided to make the drive to Tampa to speak to someone instead of over the phone. He met Cindy Tolster & began our journey to owning a home in Florida. Throughout the whole process, she was our beacon of light. When we would get fustrated, all it took was a quick phone call or text, let her know what was going on.(real or imagined!), and she would explain what needed to be done, or tell us it was all ok.She was just as excited as us the day we closed. From John & Michele Costanzo, Thank You Cindy!
Any vet out there looking to refinance your mortgage whether you are moving from an FHA, conventional, or Va to Va. Do not go look any further than Veterans United Home Loans! You will not regret the experience. They will give it to you straight just like you had in the military. I had read a few not so great reviews from other states but I had the pleasure of working with the Tampa branch and does not get any better. I am sure other branches are just as professional so please shop around and do not sleep on Veterans United, you will not regret it. They have a class A digital process that is very impressive. Cindy and Kelly Tolster are as good as it gets! Any question you have no matter how how small or big they will happily answer with a comfort level that will leave you knowing you are in good hands.
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When I mentioned to other fellow veterans that I was in the market of selling my current home and looking to upgrade in to a bigger home, I was highly encourage to contact Veterans United. Once I met with Kelly and started the process of selling before buying, my house was sold within 8 days and 15 days after closing on my sold house I closed on my new home with the help of Kelly from Veterans United in Tampa , FL. I am very satisfied with all her help and the process I went through with Veterans United.
In 2009 I returned home from Iraq to find my country in a terrible recession. I had money in my pocket, great credit and a desire to purchase my first home. No bank would touch me, I was told I lacked solid work history. Having been a California wildland firefighter (civilian job), to being an activated reservist (Interrogator - military job), filing for unemployment because of off-season then back to being a firefighter. I was denied buying a home because I deployed for my country while others lost there homes for participating in high risk loans. 9 years later Cindy Tolster helped me realize my dream. After I carried my bride across the threshold I stared out our window at the lake, and told my wife...I've waited for this day for so long. Cindy is truly amazing.
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Veterans United has a great approach towards making the process quick, easy and a simple way of signing without having to go to an office. Everything is handled electronically by uploading documents required or signing forms all at their secure site. Meghan Ian officer was a great experience as she is very knowledge and took the time to review and explain documents required during the process. Meghan was very quick to return calls.They kept me informed of when it would be sent to the underwriter and when underwriter received the package for review. Meghan had all they needed so just updates were required and loan was approved. They also have videos on the site to explain the process all the way to Clear to close.I strongly recommend Veterans United because of their professionalism, prompt, and easy process and service.
