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Tampa, FL Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
978 reviews
809 new reviews submitted this week!
99.4%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 978 unfiltered reviews

Starting on Page 5 of 33. Return to Page 1

5 out of 5 Stars
4.5 out of 5 Stars

Thank you for team VU for their professionalism throughout the process! This was my second home buying experience with them and it went very smooth! I appreciate the help and the understanding of my situation being in the military and buying sight unseen. Thank you sooo much!

5 out of 5 Stars

I strongly recommend Veterans United to any Veteran who wants to purchase a place to call home. The process is quick and easy.

5 out of 5 Stars

This is my second time using Veterans United and they delivered exceptionally again! They offered highly competitive rates, even against a builder's own mortgage company; overcame hurdles presented by the builder's own title company; answered all of my questions along the way; and made the entire process simple and stress-free. I highly recommend Veterans United mortgage services for veterans.

5 out of 5 Stars

This was my third home purchase with Veterans United. Each one was a great experience and working with VU staff made each purchase so easy. Today in these trying times and this last purchase was due to health reasons made it even more stressful. However Cindy and her staff in the Tampa FL office are so professional and easy to work with, they removed all the stress and made the purchase a pleasant experience.

5 out of 5 Stars

Getting the initial pre-approved loan was so easy!! I couldn’t believe how easy it was and Meghan Kopka was such a kind person who assisted me throughout this process. The entire process was smooth and moved along quickly. I would definitely recommend this company over any other, as well as Megan.

5 out of 5 Stars
5 out of 5 Stars

This is my second time using kelly at veteran united. She absolutely exceeds all expectations. The team at veterans united makes the process smooth and easy thanks.

5 out of 5 Stars
4 out of 5 Stars
4.5 out of 5 Stars

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4.5 out of 5 Stars
5 out of 5 Stars

The whole team left me breathless. They were always there, guiding me from the beginning all the way to the end. I’ve never worked with suck professional team like this. I salute the whole team.

5 out of 5 Stars

There is absolutely no other place Steve and I would go than Veterans United. They are more than a team of experts who process your home loan, they treat you like family. That is exactly how we feel about Kelly Tolster. She has been a part of our lives for many years. We have had 3 loans with Kelly and trust her expertise. She is a very hardworking loan officer and get the job done!

5 out of 5 Stars

Cindy was an absolute BLESSING to work with! She really went above and beyond, communication with Cindy was incredible. I can’t thank her enough for making my first time home buying experience a great one. I also LOVE the custom door mat I received.

5 out of 5 Stars

Cindy is the only reason I was able to finally close on a house. She is 100 percent available and ALWAYS makes you feel like she is here to help you and she is always rooting for you. I had worked with several other lenders before Cindy that seemed to not care and I had almost given up. I recommend Cindy to ANYBODY that wants to know what they need to do to get into a home. She does no run-arounds and is straight forward with you. I could not be more thankful for Cindy.

5 out of 5 Stars

Veterans United will hold your hand through this entire home buying journey.
They have an experienced network ready to assist you in all aspects of this process. You never feel alone and there is always someone there to answer your questions.
I highly recommend Veterans United to any and all Veterans looking for a Home Loan.

2.5 out of 5 Stars

If it wasn’t for Cindy and her entire team, including Kyle, I would be disgusted to be back with Veterans United. I think the world of Cindy and she is the best of the best at what she does and I do not have one negative thing to say about her or any of her team throughout the entire process. What I am saddened with, is that I have had 2 loans transferred from VU in the last month. The first one I understand, but my very first order of business with the new purchase, is a letter from VU saying that my loan is already being transferred. VU stuck out to me from their customer service, and Cindy and her team have always went above and beyond to compliment that. The first transfer has been a disaster. I was extremely excited to deal with VU again and have many of my questions about my Mortgage answered. I understand that transfers are going to happen and get it, but less than 2 weeks after closing, that’s how I am greeted as being a repeat borrower from VU. I’m aware that more often than not, a transfer of this loan is likely, but as my first letter so close to closing I was sickened. Cindy and her team, excellent as always. The rest of VU have just lost another borrower, and I’ll be sure to never refer anybody else to this company.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

As I related in this review, and another under "Google," Ms. Cindy Tolster and her fellow co-workers still operate and carry out all assigned duties (and more) with expert precision and they are always there, even after "normal duty hours," to be of assistance! if today's society function as well as Ms. Cindy Tolster, as well as her team, and others associated with Veteran's United, this Great Nation of ours would not be experiencing the difficulties we are all encountering! However, bottom line upfront, Ms. Cindy Tolster deserves a well-earned salute and if a remake is ever made of the song "R E S P E C T" it would be dedicated to Ms. Cindy Tolster! On the behalf of numerous other Veterans, thank you for a job well done - Hoorah!!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I am a client for the second time with Veterans United and I will now ONLY use this company for any future transactions. The ease of use of your website and the amazing staff have definitely ensured that I will forever be a client. Thank you!

4.5 out of 5 Stars
5 out of 5 Stars

This is my first experience with Veterans United. I’m already telling others about the great company that makes sure the VETERAN is inform educated and provided excellent professional service

5 out of 5 Stars
5 out of 5 Stars

Everything went fine with all your hard work and expertise . We are now a happy homeowners .

5 out of 5 Stars
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