Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.
Looking back I would have done more research and gone with a service that offered a lower interest rate without haggle and lower processing fees
Response from Veterans United
Hi Seth,
Thank you for sharing your feedback. I'm really sorry to hear you feel like we didn’t provide the most competitive rate or fees. I completely understand how important those details are when making such a big financial decision.
We work hard to provide veterans and their families with not just great rates, but also a straightforward and supportive homebuying experience. It sounds like we may have missed the mark for you, and I’d love the chance to learn more about what happened.
If you'd like, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here to listen and help however I can.
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