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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

928

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 928 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

The found my entire loan process to be smooth, quick, persistent, precise, and was handled with extremely professionalism. My team with Meghan K. leading the way enabled me and my family to find the very best thing in life- a dream home. Without her and the expert assistance I received this wouldn't of been possible. Thank you so so much Meghan! Great job!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Meghan Kopka from Veterans United was amazing! She was my lender for my first home that I purchased in Florida, and I loved the experience so much that I reached out to her for the second home that I bought with my fianc

5 out of 5 Stars
Would Recommend

From start to finish, my experience with Veterans United Home Loans was nothing short of outstanding. As a veteran navigating the homebuying process, I truly appreciated the way the entire team went above and beyond to make the journey smooth, transparent, and stress-free.Every step was clearly communicated, timelines were met without surprises, and I always felt like a priority—not just another file in the system. From Meghan Kopka, my exceptional loan officer, to Michel, my dedicated Home Buying Concierge, everyone I worked with demonstrated professionalism, compassion, and a deep understanding of the unique needs of veterans.Veterans United isn't just a lender—they’re a mission-driven team who truly honors those who serve. Their commitment to service, integrity, and customer care is second to none. I proudly give them a 10 out of 10 and would recommend Veterans United to any fellow veteran looking to buy a home with confidence.Calvin

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
Photo submission from Vincent D.

Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would highly recommend this group for a closing again.

5 out of 5 Stars
Would Recommend

Meghan and the VU team operated like a well-oiled machine. Communication was great, expectations were managed, and they did everything to get us to the closing table on time. A big thank you to the Veterans United team.

5 out of 5 Stars
Would Recommend

Meghan and Veteran United are great to work with. Provide the best rates and simplify the mortgage experience so anyone can understand. The whole team is quick efficient, and deliver on their promises.

5 out of 5 Stars
Would Recommend

The process was fast and the experience was better with Veterans United since I was coming from a process with a lender who never gave me detailed information like my Veterans United loan officer did. 100% recommended.

2.5 out of 5 Stars

Looking back I would have done more research and gone with a service that offered a lower interest rate without haggle and lower processing fees

Response from Veterans United

Hi Seth,

Thank you for sharing your feedback. I'm really sorry to hear you feel like we didn’t provide the most competitive rate or fees. I completely understand how important those details are when making such a big financial decision.

We work hard to provide veterans and their families with not just great rates, but also a straightforward and supportive homebuying experience. It sounds like we may have missed the mark for you, and I’d love the chance to learn more about what happened.

If you'd like, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here to listen and help however I can.

5 out of 5 Stars
Would Recommend

Just in time to hang stockings on my own walls, you made it all happen. Y’all are basically Christmas miracles in human form. Thanks for everything! I am grateful. My Mother said "Maraming Salamat" you're all welcome to come by for some freshly made lumpias' lol -Jasper

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Jovany M.

Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Cindy does not just manage your loan through closing then good bye, she is there for the length of the loan. It is very nice to have some one there, and someone that actually cares makes it even better. Thank you.

5 out of 5 Stars
Would Recommend

We have had great experiences with Veterans United

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

to all my veterans out there if you’re looking for home, definitely go with Veterans United. They make the process very easy.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

5 out of 5 Stars
Would Recommend

Great team, second time buying with Veterans United. Always impressed with how easy the process is.great customer service

5 out of 5 Stars
Would Recommend

What can i say? You all made things so easy on me and pushed for what I needed to close with the limited time frame, I mean this was by far the best home purchase i ever had! Thank you all so much.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very thankful for Veterans United. As a first time home-buyer they made the process extremely easy and understandable. I felt like they had my best interests in mind every step of the way.

More Reviews

See all 928 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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