Cindy was absolutely awesome! Very attentive to my needs, concerns and questions throughout the entire loan process. Never too busy to take a call or return it immediately. Explained in detail every step of the way. Many thanks to Cindy for making my home loan experience painless, with the end results being positively delightful!!!
Everything dealing with my refinance was extremely simple and smooth. The only downfall to my experience was when I got to the point of the process where I was transferred to the titling company, was basing a vacation around the closing of my home. I was told the day before I was to leave that my info could not be retrieved due to system error. Could have been avoided if the items were printed out prior to my appointment and not attempted 1.5 hours before.
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