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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

925

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Our loan officier Kelly Tolster was the best.She went beyond any expectations I could have asked for. She was very knowledgable and a big help in getting through this process.I could not have asked for a better person.She was always there for us,and put us at ease with the entire process.She is the greatest.

5 out of 5 Stars
Would Recommend

Cindy Tolster was fantastic and oversaw each step of our loan process keeping us constantly up to date. She has as a wealth of knowledge that gave us comfort knowing she was loooking after our best interests. Thank you Cindy and VU staff for taking care of us! BB & EB

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would most definitely recommend because of the timely and thorough assistance I received.

5 out of 5 Stars
Would Recommend

This was a very simple process and I always received timely answers to any questions I had.

5 out of 5 Stars
Would Recommend

Very knowledgeable and conscientious

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Cindy was absolutely awesome! Very attentive to my needs, concerns and questions throughout the entire loan process. Never too busy to take a call or return it immediately. Explained in detail every step of the way. Many thanks to Cindy for making my home loan experience painless, with the end results being positively delightful!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything dealing with my refinance was extremely simple and smooth. The only downfall to my experience was when I got to the point of the process where I was transferred to the titling company, was basing a vacation around the closing of my home. I was told the day before I was to leave that my info could not be retrieved due to system error. Could have been avoided if the items were printed out prior to my appointment and not attempted 1.5 hours before.

5 out of 5 Stars
Would Recommend

I was kept informed throughout the process, so I knew exactly what to expect. There was no worrying about anything. I was very confident.

5 out of 5 Stars
Would Recommend

Quick, easy, and efficient.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Kelly was outstanding, flawless at what she does. will absolutely recommend to everyone. will definitely use again for another home purchase.

5 out of 5 Stars
Would Recommend

Meghan was incredibly, she took her time explaining things to me so that I would understand them. No matter how many times, I called or e-mail she always found a way to put me at ease.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would have given the experience an overall rating of eleven if there was one.

5 out of 5 Stars
Would Recommend

I am 100% satisfied with the service and the help I received during my loan process from beginning to end The staff was very professional and confident throughout the entire processI will highly recommend them to my friends

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

More Reviews

See all 925 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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