Joel and Jacob have been with us throughout the whole process of refinancing our loan. They made it easier than it really was. They made every effort to make sure we were ready when it came time to close. Couldn’t ask for a better team.
We have nothing but very high praise for the team at Veterns united. Very respectful and highly professional at there job. From the bottom of the Browns family hearts we want to say thank you to all the team that made our home dream a reality. I will be recominding you to all my vetern friends.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
This was so painless. Everything was pretty much done on the internet or the app. They did call me to check in frequently. This was our first home purchase and couldn’t be happier from the preapproval process to closing top notch!! Would recommend to friends and family.
I would and have recommended Vet United to friends, they made buying my first home very easy, i barely had to do anything, just sign papers and some phone calls, I was even out of the country when I bought the house.
Veterans United is Awesome! I'm extremely pleased to say that they were with me All the Way to see me through the process of my home buying experience! Special thanks to Chris and Everyone else for Everything you all did for me!!!
Words cannot describe how grateful I am to Veteran United for assisting my family and me in purchasing our dream home. Molly was an amazing loan officer and always kept me up to date on the loan status and answered any questions I had extremely quickly. She was kind and heart-warming to speak with. I could tell very early that this was not a job for Molly, but a calling to help Veterans like me accomplish a dream that felt so out of reach. Abigail was on point. She was very quick to process documents, answer questions, and ensure everyone was aware of all phases of the loan process. Abigail was very professional in all email and telephone correspondence and always returned emails and voicemail messages within an hour of the request.
Johnathon, in the credit repair, was amazing. He told me exactly what needed to be done to purchase a home, and, beyond that, he walked me through step by step how to fix my credit. He was responsive, friendly, and encouraging. I am aware that he did a lot of work behind the scenes for me; however, I will never know how hard he worked to help me build my credit score to accomplish homeownership. The concierge team assisted me with utility setup, a home security system, and moving information.
The team at Veteran United was amazing, both the ones mentioned here and all the individuals, such as the underwriter and closing officer, whose names I may never know. I can tell you, as a wife, mom, Veteran, and professional with a PhD, that this team deeply cares about you and helps veterans achieve homeownership. This is more than a job for the team at Veterans’ United. It is calling, and I was extremely blessed to have had the opportunity to work with them. Thank you from the bottom of my heart for helping me and my family accomplish homeownership.
Thank you so much for your determination to make my dream come true !
Great communication.
Attention to small details.
Excellent experience
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The whole team were great to work with. Everything was much smoother and quicker than our previous mortgage company.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Bill is an outstanding representative. he has help me through the difficult portion of our notary issues for title of the deed and has found ways to go about finding me a source to get the notary services for my spouse. Also, he has gone above and behind to explain to us us a 2-1 buydown for my loan which is very helpful for first time buyers. He is more knowledgeable and I had a wonderful experience in getting the loan.
