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Tampa, Florida Reviews

Unedited and unfiltered reviews from Veterans and military families

911

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
1

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Showing all 911 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

they are Great and easy to work with

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From start to finish, we were not only met with professionalism and timely support, but welcomed like Family. We’d recommend Veterans United Home Loans to anyone, in fact, we already have to friends that are closing soon.

5 out of 5 Stars
Would Recommend

It's a scary process for a first time home buyer, but Kelly was there every step of the way and was very reassuring. Thank you so much Kelly!

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process pleasant.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

The easiest, simplest mortgage loan we have ever done. The website portal was easy to understand and was user friendly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We appreciate very much Cindy helping us achieve our goals each time we’ve done this with VUFL. Thank you!

1.5 out of 5 Stars

It was definitely not a good situation and I think you could have done more to fix your mistake!

Response from Veterans United

Hi Kenneth, thank you for sharing this honest review and for connecting with our client advocate team. We apologize that our service did not provide the experience you nor we expect throughout the process. Your comments and conversations with our client advocate team will help guide and ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.

5 out of 5 Stars
Would Recommend

Veterans United is easy to work with and cares about the homebuyers' interests. Great experience, I made the best decision going with Veterans United.

2.5 out of 5 Stars
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is the best way to go , they walk you thru every step. I recommend them to all. Easy to reach. Thank you so much. , we are moving into our new home today Jan. 19/2022. Eddie& Mrs. MaureenHayes

5 out of 5 Stars
Would Recommend

Thanks Cindy and team for everything!

2.5 out of 5 Stars
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I appreciate everything Veterans United did for me.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone there is very helpful and attentive

5 out of 5 Stars
Would Recommend

Tough at times because it was my first experience, but overall awesome experience when you are sitting in your new home knowing that nothing worth having comes easy. Thank you for everything.

5 out of 5 Stars
Would Recommend

Kelly did a great job. She was always available to give me accurate and timely information about my loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 911 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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