It was definitely not a good situation and I think you could have done more to fix your mistake!
Response from Veterans United
Hi Kenneth, thank you for sharing this honest review and for connecting with our client advocate team. We apologize that our service did not provide the experience you nor we expect throughout the process. Your comments and conversations with our client advocate team will help guide and ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
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Experience first-hand why 799 homeowners give us a perfect score!
I honestly did not think I'd be sitting in my own living room at this point. I was blissfully unaware that my landlord wanted his home back that I was renting. That gave me 30 days to leave.
That also gave me the motivation to buy my own house without fear of eviction on a whim. I was unsure how to begin, but I knew that Veterans United was the company I'd like to work with because of their veterans support.
So, I started the process in Colorado - which not only did we fix my credit (thank you) but pre-approved my loan. I wanted to move to Florida, so off my file went, to Meghan.
Meghan picked up the ball and hand held me through the process. It's very intimidating, but with Meghan in the lead, my mind was put at ease.- side note- my closing was delayed by 4 days (VAs fault). I'm not complaining. If it had not been delayed, I would not have met my "new" step-sister that I never knew. It was meant to be delayed to meet a long lost sibling.
